How to use webhooks to automate your workflow

Webhooks let Tideflow notify your system when something changes—like when a task is completed or a project is updated. You can use them to automate processes across your tools and systems.

What are webhooks?

Webhooks are automated HTTP callbacks triggered by events in Tideflow. When a specified event occurs, Tideflow sends a payload of data to your configured URL.

Use cases

• Automatically create a support ticket when a task is marked “Blocked”
• Sync task updates to an external CRM
• Log completed tasks in a reporting system

Step 1: Access the webhooks panel

1. In Tideflow, go to Settings > Developers > Webhooks.
2. Click Create Webhook.

Step 2: Set webhook details

1. Enter your webhook name.
2. Provide the endpoint URL that will receive the data.
3. Choose the events to trigger the webhook (e.g., Task Updated, Project Created).

Step 3: Configure payload format

• Choose JSON as the default format.
• You can test the payload structure using a tool like Webhook.site.

Step 4: Save and test

1. Save your webhook.
2. Trigger the event manually (e.g., update a task) to confirm your endpoint receives the payload.

Security tip

Add verification headers or tokens to validate that requests are coming from Tideflow.